PECB ISO-9001-LEAD-AUDITOR EXAM | ISO-9001-LEAD-AUDITOR RELEVANT QUESTIONS - AUTHORITATIVE PROVIDER FOR ISO-9001-LEAD-AUDITOR: QMS ISO 9001:2015 LEAD AUDITOR EXAM EXAM

PECB ISO-9001-Lead-Auditor Exam | ISO-9001-Lead-Auditor Relevant Questions - Authoritative Provider for ISO-9001-Lead-Auditor: QMS ISO 9001:2015 Lead Auditor Exam Exam

PECB ISO-9001-Lead-Auditor Exam | ISO-9001-Lead-Auditor Relevant Questions - Authoritative Provider for ISO-9001-Lead-Auditor: QMS ISO 9001:2015 Lead Auditor Exam Exam

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PECB ISO-9001-Lead-Auditor Exam Syllabus Topics:

TopicDetails
Topic 1
  • Fundamental audit concepts and principles: Questions about interpreting and applying the main concepts and principles related to a QMS audit appear in this topic.
Topic 2
  • Quality management system (QMS) requirements: It assesses your abilities to point out and explain different requirements for a quality management system based on ISO 9001.
Topic 3
  • Fundamental principles and concepts of a quality management system: The main objective of this domain is to evaluate your skills of explaining and applying ISO 9001 principles and concepts.
Topic 4
  • Conducting an ISO 9001 audit: It evaluates your skills to conduct a QMS audit.
Topic 5
  • Preparing an ISO 9001 audit: This topic covers sub-topics related to preparing a quality management system audit.
Topic 6
  • Closing an ISO 9001 audit: The topic focuses on concluding a QMS audit and conducting audit follow-up activities.

PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q126-Q131):

NEW QUESTION # 126
Scenario 1: AL-TAX is a company located in California which provides financial and accounting services. The company manages the finances of 17 companies and now is seeking to expand their business even more The CEO of AL-TAX, Liam Durham, claims that the company seeks to provide top- notch services to their clients Recently, there were a number of new companies interested in the services provided by AL-TAX.
In order to fulfill the requirements of new clients and further improve quality, Liam discussed with other top management members the idea of implementing a quality management system (QMS) based on ISO 9001. During the discussion, one of the members of the top management claimed that the size of the company was not large enough to implement a QMS. In addition, another member claimed that a QMS is not applicable for the industry in which AL TAX operates. However, as the majority of the members voted for implementing the QMS. Liam initiated the project.
Initially, Liam hired an experienced consultant to help AL-TAX with the implementation of the QMS.
They started by planning and developing processes and methods for the establishment of a QMS based on ISO 9001. Furthermore, they ensured that the quality policy is appropriate to the purpose and context of AL TAX and communicated to all employees. In addition, they also tried to follow a process that enables the company to ensure that its processes are adequately resourced and managed, and that improvement opportunities are determined.
During the implementation process, Liam and the consultant focused on determining the factors that could hinder their processes from achieving the planned results and implemented some preventive actions in order to avoid potential nonconformities Six months after the implementation of the QMS.
AL-TAX conducted an internal audit. The results of the internal audit revealed that the QMS was not fulfilling all requirements of ISO 9001. A serious issue was that the QMS was not fulfilling the requirements of clause 5.1.2 Customer focus and had also not ensured clear and open communication channels with suppliers.
Throughout the next three years, the company worked on improving its QMS through the PDCA cycle in the respective areas. To assess the effectiveness of the intended actions while causing minimal disruptions, they tested changes that need to be made on a smaller scale. After taking necessary actions, AL-TAX decided to apply for certification against ISO 9001.
Based on the scenario above, answer the following question:
The CEO of AL-TAX hired an experienced consultant to help with the implementation of the QMS. Is this required from ISO 9001?

  • A. Yes, especially for companies that do not have competent personnel.
  • B. No, contracting external consultants is not required.
  • C. Yes, external advice is necessary for an effective implementation.

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:ISO 9001:2015 does not require an organization to hire external consultants for the implementation of a Quality Management System (QMS). Clause 7.2 (Competence) states that an organization must ensure that personnel are competent based on education, training, or experience. However, it does not mandate hiring an external consultant. The organization can choose to develop internal competency or seek external assistance at its discretion.
Additionally, Clause 5.1.1 (Leadership and Commitment) specifies that top management is accountable for the effectiveness of the QMS, including ensuring sufficient resources and competent personnel. Hiring an external consultant is an option, not a requirement.


NEW QUESTION # 127
In the context of a third-party certification audit, how can the auditor demonstrate confidentiality? Select two.

  • A. Adhere to the CQI Professional Code of Conduct.
  • B. Confirm the confidentiality arrangements with the auditee regarding the use of mobile devices/cameras.
  • C. Discuss sensitive personal information with the guides appointed by the auditee.
  • D. Remove audit evidence without the permission of the auditee.
  • E. Share audit conclusions with competitor organisations.

Answer: A,B

Explanation:
In a third-party certification audit, auditors are responsible for maintaining confidentiality as part of their professional duties. Here's how they can demonstrate it:
* A. Adhere to the CQI Professional Code of Conduct: The CQI (Chartered Quality Institute) Code of Conduct outlines ethical principles, including confidentiality. Auditors must adhere to professional standards, ensuring sensitive information is protected and not disclosed improperly.
* B. Confirm the confidentiality arrangements with the auditee regarding the use of mobile devices
/cameras: Before using mobile devices or cameras, auditors must seek explicit permission from the auditee and agree on confidentiality terms, preventing unauthorized recording or sharing of sensitive information.
Options C, D, and E involve breaching confidentiality and are not acceptable practices in an ISO 9001:2015 certification audit. Sharing sensitive information, removing evidence without consent, or discussing it with unauthorized parties violates audit principles and the standard's confidentiality requirements.


NEW QUESTION # 128
Below are four of the seven principles on which ISO 9000 series are based. Match a potential benefit to each of the quality management principles (QMP).

Answer:

Explanation:

Explanation:
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According to the ISO 9000:2015 document, the seven quality management principles are:
Customer focus
Leadership
Engagement of people
Process approach
Improvement
Evidence-based decision making
Relationship management
For each principle, the document provides a statement, a rationale, key benefits, and actions you can take to apply the principle in your organization.
Based on the document, here is a possible way to match a potential benefit to each of the four quality management principles you mentioned:
Table
Quality management principle
Potential benefit
Customer focus
Increased revenue and market share
Engagement of people
Enhanced trust and collaboration throughout the organization
Improvement
Enhanced drive for innovation
Evidence-based decision making
Increased ability to demonstrate effectiveness of past actions


NEW QUESTION # 129
What does an auditor evaluate during an audit follow-up?

  • A. The effectiveness of all corrections and corrective actions taken
  • B. The auditee's site-specific conditions
  • C. If internal audits and management reviews are being planned and performed

Answer: A

Explanation:
Comprehensive and Detailed In-Depth Explanation:According to ISO 19011:2018, Clause 6.6 (Audit Follow-Up):
* The primary focus of an audit follow-up is verifying that corrective actions were effectively implemented.
* Internal audits and management reviews (B) are part of routine QMS operations, not the main objective of follow-ups.
* Site conditions (C) are relevant but secondary to verifying corrective action effectiveness.
Thus, A is the correct answer.


NEW QUESTION # 130
Scenario 6: Davis Clinic (DC) is an American medical center focused on integrated health care. Since its establishment DC was committed to providing qualitative services for its clients, which is the reason why the company decided to implement a quality management system (QMS) based on ISO 9001. After a year of having an active QMS in place, DC applied for a certification audit.
A team of five auditors, from a well-known certification body, was selected to conduct the audit. Eva was appointed as the audit team leader. After three days of auditing, the team gathered to review and examine their findings. They also discussed the audit findings with DC's top management and then drafted the audit conclusions.
In the closing meeting, which was held between the audit team and the top management of DC. Eva presented two nonconformities that were detected during the audit. Eva stated that the company did not retain documented information regarding its outsourced services for an analysis laboratory and regarding the conducted management reviews. During the closing meeting, the audit team required from DCs top management to come up with corrective action plans within two weeks. Although the top management did not agree with the audit findings, the audit team insisted that the auditee must submit corrective actions within the given time frame in order for the audit activities to continue.
Once the action plans were evaluated, the audit team began preparing the audit report. Eva required from the team to provide accurate descriptions of the audit findings and the audit conclusions. The report was then distributed to all the interested parties involved in the audit, including the certification body Based on the report, the certification body together with Eva, as the audit team leader, made the certification decision.
Based on the scenario above, answer the following question:
The audit team delayed audit activities until DC's top management submitted their action plans. Is this acceptable?

  • A. Yes, the audit report can be prepared once the auditee submits the action plans in cases of minor nonconformities
  • B. No, the audit report should be prepared and submitted to the certification body prior to the submission of action plans by the auditee
  • C. Yes, DC's top management promised the submission of action plans within a short period of time

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:According to ISO 17021-1:2015, Clause 9.4.8 (Audit Reporting):
* The audit report must be submitted to the certification body regardless of corrective actions.
* Corrective actions are reviewed after the audit, but the audit process should not be delayed.
* Certification decisions should be made based on the audit findings and evidence, not pending corrective actions.
Thus, delaying audit activities until corrective actions are submitted is not acceptable.


NEW QUESTION # 131
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